1. Data Controller
Your personal data may be processed by İkbal Yapı Grup within the scope of service requests, communication, quotation and customer relations processes.
2. Processed Personal Data
Name, surname, phone number, email address, address information, service request details, photos sent via WhatsApp and communication records may be processed.
3. Purposes of Processing
Your data is processed to evaluate your service request, create appointments, provide preliminary information or pricing, improve service quality and fulfill legal obligations.
4. Data Transfer
Your personal data may be shared, where necessary, with authorized staff, technical teams, service providers and legal authorities within limited scope.
5. Retention Period
Your personal data is stored for the period required by the purpose of processing and within the legal retention periods required by applicable regulations.
6. Your Rights
You may contact us to request information, correction, deletion, objection to processing and other rights recognized under applicable legislation.